A new temp agency is promising to save employers up to 30% on temp costs and speed up the hiring process, while offering workers better pay conditions and greater flexibility.
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Workfast CEO Tim Nieuwenhuis.

Workfast says it wants to disrupt the $19 billion temp industry by using on-demand technology to cut out the middleman, i.e. the traditional temp agency.

The process is as effortless as hiring an Uber, says Workfast, and while employers benefit from not having to pay "big fees", it's also a plus for temp workers as employees get paid daily, control where and when they work, and who they work for, all while earning competitive rates of pay.

"Australian-developed technology has allowed us to streamline the entire temp agency process; our margins are low and our efficiencies are very high," Workfast CEO Tim Nieuwenhuis said. 

"Unlike the traditional temp agency, there are no extra costs that many employers resent; no listing fees, success fees or sign-up fees. And because the process is so quick and affordable, we believe a lot of business owners who previously thought hiring a temp would be a hassle and a luxury will be attracted to the industry.

"Consider this common scenario, if a star employee called in sick at 7am, it could be 1pm before a worker from a traditional temp agency walked through the front door. That's half a day's worth of productivity lost, not to mention valuable time being wasted negotiating with the temp agency. With Workfast, you would post your job at 7.05am, and then choose a suitable worker from those that are available and negotiate a price based on experience and ratings. Yes, ratings - each temp is rated by previous employers, so you'll have confidence in your decision. The whole process could be done in less than 15 minutes and the person could be in your business by 9am!"

Two types of workers can be found on Workfast - contractors who are responsible for their own insurance and work standards, and those employed by Workfast who are fully covered under Fair Work and NES standards. Contractors can negotiate their own rate of pay while Workfast workers work for the award rates.

"Whereas a traditional temp agency might hire out a worker at $50 per hour and add a management fee, Workfast would hire out the same employee for an all-inclusive hourly rate of $35 and not charge an additional management fee.  That's a saving of 30% right there," Nieuwenhuis said.

For casual workers who make up 23.9% of the Australia's work force, they are able to take back control of their career and demand better working conditions. They will also manage their own profiles and negotiate wages directly with employers.

Workfast said its platform will be especially useful for employers wishing to tap into the millennial workforce, with recent research indicating they wish for greater work/life balance, preference for using technology to communicate in preference to facetime, and the penchant for changing jobs and careers at a swift rate.

"Workfast contractors will now be able to negotiate a competitive hourly rate above their current Award," Nieuwenhuis said. 

"And the best workers will be rewarded substantially more.  After each job is completed, employers will be asked to give the worker a star rating as well as a personal review. Those with the highest average star rating will not only appear first in the search rankings, they'll then be able to command a superior hourly rate.  The cream really will rise to the top in every profession."

Workfast provides workers in the following fields, construction and manual labour, admin and office, promotion and events, hospitality, retail and sales, tech and online and general services. 

"All Workfast employees and contractors are guaranteed - if they're not right for the job, you don't pay - just cancel within two hours and it's free.  Our ultimate goal is to help you reduce costs and increase productivity," Nieuwenhaus said.

In December, Inside Construction speaks to Nieuwenhaus about the company's progress to date in the construction sector, delving into best practice case studies.