Autodesk has offered free and extended access to cloud collaboration products to support its customers’ changing needs and minimise downtime during the COVID-19 outbreak.
In a statement from the company’s CEO, Andrew Anagnost, he said the move aims to address one of the biggest challenges its customers had been facing – adapting to work in an environment that has become the new normal.
“More teams and more people working remotely or from home, creating an increased need to collaborate and stay connected,” he said.
“To better support customers facing this new reality, Autodesk is announcing a temporary Extended Access Program for several of our flagship cloud collaboration products.
“Let me be clear: we’re not introducing this program to convert customers into paying users. Our goal, instead, is to get a program up and running as quickly as possible to provide customers increased flexibility in what’s become a challenging work environment.”
Beginning on 24 March, customers can get free access to certain Autodesk products and services, including BIM 360 Docs, BIM 360 Design, Fusion 360, Fusion Team, AutoCAD Web and Mobile, and Shotgun.
Customers can take advantage of the program by following the steps they would normally take to sign up for an Autodesk product trial on its website. This offer will be available until May 31, 2020, though the company will continue to evaluate potential expansion if its customers require it.
In addition, the company has also launched the COVID-19 Autodesk resource Centre to provide up to date resources on how to get the most out of its software while working remotely.
“It’s our hope that the Extended Access Program helps our customers better adapt to the challenges they’re facing in light of COVID-19 – allowing their employees to remain productive and connected,” Anagnost said.
Autodesk has also extended contract payment terms to 60 days for all customers and partners for new orders and renewals placed directly with Autodesk until August 7, 2020. The company will also extend the ability to purchase new multi-user subscription plans to August 7, 2020 and move the retirement to August 7, 2021.