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Payapps helps combat construction labour shortages

Payapps helps combat construction labour shortages

Payapps, an award-winning construction software solution trusted by thousands of main contractors and subcontractors to simplify and standardise progress payment claims, has released its latest research report.

Amidst an industry grappling with a booming pipeline of projects coupled with challenging labour shortages, Payapps’ Building the Future: Navigating Challenges and Opportunities for Quantity Surveyors and Contract Administrators report highlights critical insights into how specialised construction technology is crucial in alleviating labour constraints and enhancing project efficiency.

The report, which surveyed over 1,000 construction professionals, indicated significant benefits of digital solutions in improving productivity and collaboration, helping to counter the adverse effects of labour shortages. Key findings suggest that companies using Payapps experience a notable increase in project efficiency, with non-specialised construction software users being three times more likely to spend 10 hours or more per week on repetitive administrative tasks and processes.

Geoff Tarrant, co-founder of Payapps. (Image: Payapps)
Geoff Tarrant, co-founder of Payapps. (Image: Payapps)

Geoff Tarrant, co-founder of Payapps, highlighted that construction firms are navigating through a storm of labour shortages and increased project demands.

“Our research indicates that technology is not just a tool but a strategic ally in addressing these challenges,” said Tarrant. “With specialised construction technology like Payapps, companies are transforming their operational models, ensuring construction teams are more productive and projects are delivered efficiently despite the workforce challenges.”

The report highlights that 61 per cent of construction firms experience a positive impact from adopting digital tools, which reduce dependency on manual labour by automating critical processes such as progress payment claims, reviews and approvals. This automation compensates for the lack of skilled labour and ensures projects stay on schedule and within budget.

With the significant time savings achieved from automating routine administrative tasks, construction professionals are increasingly eager to devote their efforts to strategic areas that add substantial value to their projects. The ‘Building the Future’ report underlines that quantity surveyors and contract administrators are particularly keen to invest this newfound time into activities that foster business development and better cost management. This strategic engagement is vital for boosting overall productivity in the sector, as it allows professionals to focus on optimisation and innovation rather than just task completion.

Scott Lockwood, head of customer success at Payapps, mentioned that customers who adopt Payapps can shift their focus from mundane tasks to more strategic project management activities. “This shift is crucial in times when every minute and every resource counts,” said Lockwood.

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As the industry continues to evolve, Payapps remains committed to innovating and providing solutions that address the core challenges of the construction sector. The ‘Building the Future’ report is part of Payapps’ ongoing efforts to empower construction professionals with data-driven insights and tools for success.

The global survey was conducted by Payapps, which included over 1,000 quantity surveyor and contract administrator professionals from commercial construction companies in Australia, Ireland, New Zealand, Singapore and the United Kingdom. Payapps expressed gratitude to its global partners, including the Australian Institute of Quantity Surveyors and the New Zealand Institute of Quantity Surveyors, for asking their members to participate in the survey.

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