MCS Rental Software has launched MCS AI Insights, a new suite of AI-driven tools designed to support users in everyday equipment rental operations.
Developed to deliver time-saving, efficiency-boosting solutions, the suite moves beyond industry hype to provide tools with practical impact.
“MCS Rental Software understands the demands and challenges of equipment rental businesses,” said development director Chris Clarke.
“While the industry talks about the potential of AI, our focus has been on delivering tangible tools that make a real difference. MCS AI Insights isn’t just about innovation for innovation’s sake. These tools provide a helping hand for employees, allowing them to work smarter.”
The first tool in the suite, Equipment Manual Assistance, allows users to quickly access relevant content from user manuals via natural language chat. Integrated with MCS eScan, the system enables users to scan a QR code on the machine and receive instant, AI-powered support.
Related stories:
- MCS introduces Activity Hub to improve rental task visibility
- Hire sector hits the stage at Converge 2025
- Kayla Shadbolt: Hire horizons
“It is like chatting with a technical expert who knows the manual inside out – offering step-by-step operational guidance, safety information and maintenance tips,” said Clarke. “Using our unique Rental Business Context tool, rental businesses can ensure responses include key safety considerations, such as reminding customers to contact them directly if they are unsure or if a safety issue arises.”
MCS AI Insights is part of an ongoing focus on developing practical, purpose-built digital tools for the evolving rental sector. The new suite aims to improve how rental businesses and their customers access information, interact with equipment and enhance efficiency.